10 Years of Chase Bays
Hi folks, Chase here. September marked 10 years that Chase Bays has been Chase Bays. 10 YEARS! Although I’ve been self-employed doing Fluid Transfer Products in engine bays since I was 17 (12 years), it has been called Chase Bays since September 2007 when I was 19. Thats an easy date to remember since thats the month I moved from Birmingham, Alabama to California for 2 years.
I'd love to tell the 20+ page story of the crazy times we've been through and all the lessons we've learned but I'll save that for another time. For now I will keep it shorter.
In the past decade I've made many mistakes (sorry to anyone affected by that). We have grown 100% almost every year and through all the lessons learned I became much better at managing a business. We expanded into new markets and found more uses for our products. They clean up clutter and they solve major problems. I've been on track multiple times a year testing our products and would see weaknesses then ways to solve them in aesthetically pleasing ways. I worked 80+ hour weeks, lived with a tiny income, quit drinking, ate healthy, exercised, and dedicated my soul to the business. Whatever skill I needed to keep a business going, I did it. I stayed up all night learning various things like illustrator, excel, website development, photography, solidworks, inventory control, accounting, all of it. No matter what negativity was thrown my way and no matter how hard people wanted to see us fail, I wasn’t going to quit.
Fast forward...we are all level headed with a clear view of what it takes to move this business forward and keep customers happy. We know what good customer service looks like and we push for the best. I have finally found an A+ team that really loves what they do and respects the brand we’ve created together. We’re not perfect and never will be. Every business will always make mistakes and things outside of our control can always occur. What's important is that we handle it properly and keep customers happy. We're always changing to keep up with increased demand, changing trends, or just in the name of better service. We love everyone who has supported us over the years. Here's to another 10 successful years!
-Chase McMaster, Founder and Owner
I'd love to tell the 20+ page story of the crazy times we've been through and all the lessons we've learned but I'll save that for another time. For now I will keep it shorter.
In the past decade I've made many mistakes (sorry to anyone affected by that). We have grown 100% almost every year and through all the lessons learned I became much better at managing a business. We expanded into new markets and found more uses for our products. They clean up clutter and they solve major problems. I've been on track multiple times a year testing our products and would see weaknesses then ways to solve them in aesthetically pleasing ways. I worked 80+ hour weeks, lived with a tiny income, quit drinking, ate healthy, exercised, and dedicated my soul to the business. Whatever skill I needed to keep a business going, I did it. I stayed up all night learning various things like illustrator, excel, website development, photography, solidworks, inventory control, accounting, all of it. No matter what negativity was thrown my way and no matter how hard people wanted to see us fail, I wasn’t going to quit.
Fast forward...we are all level headed with a clear view of what it takes to move this business forward and keep customers happy. We know what good customer service looks like and we push for the best. I have finally found an A+ team that really loves what they do and respects the brand we’ve created together. We’re not perfect and never will be. Every business will always make mistakes and things outside of our control can always occur. What's important is that we handle it properly and keep customers happy. We're always changing to keep up with increased demand, changing trends, or just in the name of better service. We love everyone who has supported us over the years. Here's to another 10 successful years!
-Chase McMaster, Founder and Owner
